Frequently Asked Questions

 

Which countries do you ship to?

we ship to all worldwide destinations for shipping costs please visit our shipping page located at the bottom of the page.

 

What payment methods do Youngfreshco.com accept?

Youngfreshco.com accepts all major credit and debit cards from Visa, Mastercard, American Express and Maestro. PayPal is also accepted.

 

I just placed an order, can I cancel it?

Unfortunaltely we will not be able to cancel orders that have already been placed please make sure you are 100% content with what you are about to purchase.

 

Can I change the address that my order is shipped to?

Yes however you must get in contact right away with your customer reference number and also the address which you inputed along with the new shipping address. if this is not completed right away Youngfreshco will not be held accountable if the order is posted to the original shipping address provided 

 

I emailed customer service, how long will it take them to respond?

Please expect all responses to made within 24 hours 

 

My order has not arrived in the time stated what should i do?

Please get in contact right away at info@youngfreshco.com with your order reference number,name and address we will follow up this query and post a new shipment recorded delivery if the package is unable to be located.

 

Do i need to open an account before i order?

No, you can use the guest checkout to complete your order. Having an account not only speeds up the order process,But also entitles you to discounts and other perks that non members do not receive.

 

The item i want is out of stock?

If the product your after is out of stock please sign up to our newsletter to be notified of re stocks alternatively you can contact us via social media or email so we can notify you as soon as we restock the item(s) you wish to purchase

 

How does Youngfreshco Clothing fit?

Each garment will specify on the product page the fitting and sizing instructions whether the item is "true to size","Oversized" or "size up from usual size" some items will also display model measurements to enable an accurate sizing choice.

 

What are the benefits of creating a Youngfreshco Customer Account?

Having a customer account enables you to have early access on the latest drops and exclusive offers and sales before the general public. Having an account also saves various billing and shipping addresses to speed up the check out process.

 

Klarna 

Frequently asked questions relating to Klarna can be located via the below link https://www.youngfreshco.com/pages/klarna